Volkswagen Group Malaysia has terminated VW Cars Sdn Bhd’s dealership of its vehicles with immediate effect.
Volkswagen dealerships operated by VW Cars at The Curve and Jalan 219, both in Petaling Jaya would cease immediately, the German carmaker said in a statement yesterday.
Its existing dealers in the country include Euromobil Sdn Bhd, Veemer Motor, Wearnes VW, Ismaco Automotive Sdn Bhd, Goh Brothers Motor Sdn Bhd.
In a separate announcement, VW Cars said it would stop the Volkswagen business due to an on-going dispute between the company and Volkswagen Group Malaysia. VW Cars, a unit of Cartrade Group and the first dealer appointed by Volkswagen Group Malaysia, contributes more than 50% of Volkswagen sales in the country.
Tags: cartrade, VGM, vw cars
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Whatever VW is going through as a corporate org, they better improve their quality & service levels (quite obviously they are not aligned in terms of sales and service) otherwise the VW brand will cease to exist, due to producing bad quality cars.
I’d recently purchased and am a new VW owner, M6 Golf GTI. I am experiencing gear box issues with this car. I had encountered this problem twice this week. What happened was that in the midst of driving, the safe mode kicked in, as a result the gear did not engage causing the speed of the car to remained stagnant. I could not even engage the reverse gear even when the car was stationary. Had to stop at the side of the road, turn off the engine and restart the car.
This morning (27/02) brought it over to the VW -Wearnes @ Sungai besi Service Centre for a check up and the mechanic said that their troubleshooting showed that its a sporadic problem hence they cannot escalate the issue to replace the gear box. So i was told to go back and if it happens again bring it back for them to test again. Its extremely dangerous if this happened while i was overtaking another vehicle.
Essentially the message I got from VW wearnes is that they will only take it seriously if this problem occurs again and they can test it as a permanent fault in the system or if I get into an accident in this car? Talk about great customer service and absolutely reassuring piece of vehicle.
Anyway, this car is less than 3 months old, just had its first 1000 km service on 10th Feb 2010. Not recommending anyone to buy this car.. its over price & UNSAFE. I thought it was a to-die-for car…. Terribly disappointed.