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Toyota Special Service Expansion for Front Passenger Airbag


Safety of customers is always Toyota’s top priority. UMW Toyota Motor Sdn Bhd (UMWT), distributor of Toyota vehicles in Malaysia today announced a Special Service Campaign (SSC) for the replacement of the inflator modules of the front passenger side airbag to certain number of Toyota vehicles sold in Malaysia.

Toyota Airbag Recall

This SSC is an expansion of earlier campaigns by Toyota Motor Corporation (TMC) relating to certain vehicles equipped with airbag inflator modules. The defect is due to propellant degradation occurring after prolonged exposure to high absolute humidity, high temperatures and high temperature cycling. Inflator modules which contain a non-desiccated, phase stabilized ammonium nitrate propellant may cause the rupture of the module. Should such a situation occur, metal fragments will pass through the airbag as it inflates and into the vehicle interior at high speed. As a result, serious injury or death could occur.

Based on information received from TMC, the number of affected Toyota Corolla Altis, Vios, Yaris and Alphard in Malaysia, is around 42,000 units. The vehicles are manufactured from May 2010 to Dec 2012 and distributed by UMWT.

TMC is currently working on obtaining the necessary parts for the SSC. Once the parts are available, UMWT will notify owners to request them to bring their cars to an authorised Toyota service centre to make the necessary replacements which should take about 1 to 3 hours. All costs involved for the replacement will be borne by UMWT.
UMWT is very concerned about the safety of Toyota owners whose vehicles are involved in the airbag replacement SSC and has escalated its efforts towards reaching out to vehicle owners. The company is aware that some of them are not the first owners and may not be contactable. Therefore, it urges the owners involved to contact any authorised Toyota service centre or call the Toyota Freephone at 1800-8-TOYOTA (869682).
Owners can visit Toyota’s Special Service Campaign webpage through this link: https://toyota.com.my/aftersales-services/special-service-campaigns to check whether their vehicle is involved, through Vehicle Identification Number (VIN) Checker. To those who have uploaded the Toyota Drive Apps, there is also a link to Toyota’s SSC page and the VIN Checker.