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Monday, September 22, 2014
Breaking News

Merdeka Celebration Comes Early At All Toyota Showroom Nationwide

In celebrating the 57th year of Merdeka, UMW Toyota Motor is offering great deals for its popular models to their customers nationwide for the month of August. Customers are encouraged to head down to the showrooms to enjoy great savings when they purchase selected Toyota models.

UMW Toyota Motor Merdaka 2014 Promo

Headlining the campaign is a RM2,000 Merdeka cash rebate on top of any on-going offer for the best-selling Vios (E, G, TRD), the flagship Camry, stylish Altis and the tough Hilux Double Cab. Customers who purchase the Vios J will also enjoy savings in the form of RM1, 000 Merdeka cash rebate on top of the current promotion. These Merdeka offers are only valid from 1-31 August, so customers who are looking to purchase a car are urged to place their orders now!

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Shell Fuelsave Challenge Returns!

Shell Malaysia is hosting the sixth annual Shell FuelSave Challenge to demonstrate to Malaysians how making smarter choices while on the road can help them improve their fuel efficiency.


The event showcases how easy it is for everyday individuals to become advocates of fuel-saving and be rewarded when they practice the Shell FuelSave Tips, coupled with the use of Shell FuelSave 95 – a fuel that is designed to last longer per tank.

The Shell FuelSave Challenge is part of Shell’s ongoing efforts in educating Malaysian motorists how simple changes to their driving habits and using the right fuel can contribute to a significant difference in their fuel consumption.  

This year, Shell is taking the campaign beyond the driving challenge with Shell FuelSave Journey, an exciting new online experience. Participants will be able to enhance their knowledge on making smarter choices for better fuel efficiency with the opportunity to win exclusive prizes and rewards.

“We are committed to encouraging smarter mobility solutions and have always been passionate in helping Malaysian motorists by sharing our expertise in fuel usage through our Shell FuelSave 95, which has Active Efficiency Ingredients. Malaysians will be able to enjoy improved fuel efficiency as well as lead more sustainable lifestyles by adopting fuel saving habits,” said Tuan Haji Azman Ismail, Managing Director, Shell Malaysia Trading Sdn. Bhd. and Shell Timur Sdn. Bhd.

“We are also excited to introduce the Shell FuelSave Journey this year which will engage our participants further  and share with them fun and interactive online activities that will drive them towards making smarter fuel-saving choices,” added Tuan Haji Azman.  

To be a part of this year’s Shell FuelSave Challenge, motorists aged between 21 years and 60 years, with a minimum of two (2) years of driving experience can make their way to the Shell FuelSave Roadshows which will be held in four cities across the nation to answer a few simple questions and go through a short listing process.  Alternatively, motorists can also register online at www.shell.com.my/fschallenge.

Exciting cash prizes await the winners of the Shell FuelSave Challenge at the regional and national final challenges. Four regional winners (North, East Coast, Central and South) will walk away with RM2000 each. These four winners will stand a chance to compete at the National Finals for the grand prize worth RM20,000. Nine consolation prizes worth RM300 each will also be awarded at the regional level.

As part of the campaign, the Shell FuelSave Challenge roadshows will be touring Peninsular Malaysia, kicking off in Johor Bahru before making its way east towards Kuantan, followed by Penang and ending in Kuala Lumpur. 

Potential participants and visitors at the Shell FuelSave Challenge roadshows will be in for a pleasant surprise as Shell FuelSave Ambassador, Fahrin Ahmad, will be making exclusive appearances. Fans will have the opportunity to meet and take photos with Fahrin as he shares his experience on how making smarter driving choices can give you more out of your fuel.

 “I am very happy to be part of the Shell FuelSave Challenge for the sixth year, as I strongly support Shell’s initiative in encouraging Malaysians to make smart driving choices that promote fuel efficiency. I look forward to meeting the participants and showing them how simple it is to save by using the right fuel like Shell FuelSave 95 coupled with Shell FuelSave Tips,” remarked Fahrin Ahmad, Shell FuelSave Ambassador for Shell Malaysia.

You are invited to discover just how far you can go with Shell FuelSave 95. Register today and you may just be the Shell FuelSave Champion 2014!

The Shell FuelSave Challenge Roadshow schedule is as follows:



Aeon Bukit Indah, Johor Bahru

19 – 24 August 2014

Berjaya Mega Mall, Kuantan

29 – 31 August 2014

Gurney Plaza, Pulau Pinang

4 – 7 September 2014

Paradigm Mall, Kuala Lumpur

12-14 September 2014

For more information and the terms and conditions on Shell FuelSave Challenge 2014, log on to www.shell.com.my/fschallenge.

Mitsubishi Merdeka Deals

Mitsubishi Motors Malaysia (MMM) the official distributor of Mitsubishi vehicles in Malaysia kicked-off the “Mitsubishi Merdeka Deals” promotion campaign today in conjunction with the 2014 Merdeka celebrations. The campaign offers attractive sales packages for customers who purchase selected Mitsubishi models from now until 30 September 2014.

Mitsubishi Merdeka Deals

Over the duration of this campaign, customers who choose the popular ASX Compact SUV will receive a cash rebate of up to RM2,000. Priced at RM114,743.50* (2WD variant) and RM128,879.50* (4WD variant), the ASX Compact SUV recently won the coveted title of “Best Local Assembled SUV” by Asian Auto Allianz Auto Industry Awards 2014.

The stylish yet compact SUV is powered by a 2.0-litre MIVEC engine with an output of 150PS and 197Nm. The two variants utilize a smooth INVECS-III CVT (Continuous Variable Transmission) with Sports Mode offering six virtual ratios for enhanced driver involvement while maintaining superb fuel efficiency.

While customers who choose the Pajero Sport (2013 Make) will receive up to RM9,000 cash rebate, subject to model variant availability. The Pajero Sport GL is priced at RM151,277.60* while the Pajero Sport VGT is priced at RM172,211.60*.

  Pajero Sport

The highly advanced power-train of the Pajero Sport VGT was once again recognized for its superb fuel efficiency in the Asian Auto Fuel Efficiency Awards 2014 by coming in first in the Premium SUV category.

For customers who are interested in the Triton VGT GS (2014 Make), a cash rebate of up to RM5,000 awaits them. The Triton VGT GS is priced at RM107,809.60*.Triton VGT GS
Both the Pajero Sport VGT and Triton VGT GS come with a high-output 2.5-litre common-rail diesel engine producing 178PS and 350Nm. The Variable Geometry Turbo (VGT) delivers uncompromising power while maintaining class-leading fuel efficiency.

Since 2005, MMM has sold more than 80,000 units of vehicles in Malaysia. Current line-up of vehicles include the eco cars Mirage and Attrage, Lancer GTE sedan, ASX compact SUV, Triton pick-up trucks, Pajero Sport and Pajero SUVs and the 100% electric car i-MiEV.

To date, Mitsubishi Motors operates 57 showrooms (out of which 43 are 3S Centres) and 47 service outlets throughout Malaysia.

Audi continues its profitable growth

Despite challenging conditions and a record investment program, Audi delivered a convincing performance in the first half of 2014 with solid key figures. In the period of January through June, the Ingolstadt-based carmaker set a new record with deliveries of 869,355 Audi vehicles. The Audi Group posted first-half revenue of € 26.7 billion and operating profit of € 2.7 billion. In the first six months of this year, the company achieved an operating return on sales of 10.0 percent and was thus at the upper end of its strategic target corridor of eight to ten percent.

Audi waechst profitabel weiter

At the half-year press conference in Munich, CFO Axel Strotbek stated: “Despite major challenges, Audi is systematically continuing along its path of high-quality growth.” Audi appeals to customers with its attractive model portfolio. The company therefore expects to deliver significantly more than 1.6 million cars of the brand with the Four Rings this year, once again breaking the prior-year record.

From January through June, the Audi Group delivered to customers 869,355 automobiles with the Four Rings: an increase of 11.4 percent (H1 2013: 780,467). The company sold 50 percent more units of the new A3 family* than in the first half of last year. At the same time, the large models A6*, A7*, Q7* and A8* together recorded an increase in unit sales of 10.1 percent.

Due to the growth in vehicle deliveries, revenue increased despite negative currency effects by 5.8 percent to € 26,690 million (H1 2013: € 25,234).

As a result of the volume growth as well as higher research and development expenditure for groundbreaking technologies and new products, the Audi Group’s cost of sales in the first six months of this year increased by 8.3 percent to € 21,870 million (H1 2013: € 20,190). At the same time, distribution costs rose to € 2,419 million (H1 2013:€ 2,284). The company achieved an operating profit for the first half of 2014 of € 2,671 million (H1 2013: € 2,644).

The operating return on sales for the first six months was 10.0 percent (H1 2013: 10.5), and was thus at the upper end of the strategic target corridor of eight to ten percent. The Audi Group posted a profit before income taxes of € 3,102 million for the first half of this year (H1 2013:€ 2,974), equivalent to a return on sales of 11.6 percent (H1 2013: 11.8). Profit after income taxes amounted to € 2,323 million (H1 2013: € 2,178).

Axel Strotbek, CFO of AUDI AG, stated: “We are currently making substantial advance expenditure that will pay off in the medium and long term.” This is why Audi approved the biggest investment program in the company’s history at the end of last year. By 2018, a total of approximately € 22 billion will flow into new models, technologies and the continuously expanding worldwide production network. From January until June 2014, Audi invested € 1,552 million in its business operations (H1 2013: € 1,240), 25 percent more than in the prior-year period.

Despite increased advance expenditure, Audi completely financed all its investments out of its cash flow from operating activities, which increased in the first six months of the year to € 3,712 million (H1 2013: € 3,236).

Net liquidity of € 15,324 million at June 30, 2014 was significantly higher than a year earlier (June 30, 2013: € 13,536).

In 2014, the Audi Group intends to grow in all regions of the world and to strengthen its leading position in both Europe and in China. Depending on the economic conditions, the brand with the Four Rings expects to post revenue growth in full-year 2014.

The systematic expansion of international production structures, increasing advance expenditure for new models and technologies – in particular to fulfill increasingly strict CO2 regulations around the globe – will at first have a negative impact on earnings this year. At the same time, the positive development of unit sales and revenue and the continuous improvements in productivity and processes initiated in the past will provide positive impetus for the development of operating profit. In total, the Ingolstadt-based company anticipates an operating return on sales within the strategic target corridor of eight to ten percent.

Fuel consumption of the models mentioned above:

Audi A3: 
Combined fuel consumption in l/100 km: 7.1 – 3.2;
Combined CO2-emissions in g/km: 165 – 85

Audi A3 Sportback: 
Combined fuel consumption in l/100 km: 7.0 – 3.3;
Combined CO2 emissions in g/km: 162 – 88

Audi A3 Sedan: 
Combined fuel consumption in l/100 km: 7.0 – 3.3; 
Combined CO2 emissions in g/km: 162 – 88

Audi A6: 
Combined fuel consumption in l/100 km: 9.8 – 4.4; 
Combined CO2 emissions in g/km: 229 – 114

Audi A7 Sportback: 
Combined fuel consumption in l/100 km: 9.8 – 4.7; 
Combined CO2 emissions in g/km: 229 – 122

Audi Q7: 
Combined fuel consumption in l/100 km: 10.7 – 7.2; 
Combined CO2 emissions in g/km: 249 – 189

Audi A8: 
Combined fuel consumption in l/100 km: 11.3 – 5.9; 
Combined CO2 emissions in g/km: 264 – 144 

J.D. Power Asia Pacific Reports: Well-Informed Customers in Malaysia Have High Expectations for Customer Service

Likely due to cars are expensive in Malaysia, customers are expecting better service when they take their vehicles in for service or repairs, and authorized service centers are not meeting those expectations, according to the J.D. Power Asia Pacific 2014 Malaysia Customer Service Index (CSI) StudySM released.

J.D. Power Asia Pacific 2014 Malaysia Customer Service Index (CSI) Study

The study, now in its 12th year, measures overall service satisfaction among owners who took their vehicle to an authorized service center for service maintenance and/ or repair work during the first 12 to 24 months of ownership. For the first time, the 2014 study examines service satisfaction exclusively on the mass market segment.

Toyota ranks highest in overall customer service satisfaction among mass market brands, with a score of 777. Toyota performs particularly well in the service facility factor. Nissan ranks second with a score of 776, while Isuzu and Mazda rank third in a tie at 775 each.

The study evaluates new-vehicle owner satisfaction with the service experience by examining dealership performance in five factors: service quality (38%); vehicle pick-up (20%); service initiation (14%); service advisor (14%); and service facility (14%). Satisfaction among mass market brands averages 754 index points (on a 1,000-point scale) in 2014, which is a 3-point decline from 2013.

 J.D. Power Asia Pacific: 2014 Malaysia Customer Service Index Study

The study identifies 22 service standards that enhance the overall customer service experience. In 2014, customers expect a minimum of 19 of those 22 standards to be met in order to have a positive service experience. In comparison, customer expectations in 2013 were for service centers to meet 17 of the 22 service standards. On average, authorized service centers are implementing 18.1 standards per service visit in 2014.

“Customers have higher expectations, so it’s vital that the automakers’ service centers strive to not only meet, but also to exceed those expectations to deliver a satisfying experience for their customers,” said Rajaswaran Tharmalingam, country head, Malaysia, J.D. Power Asia Pacific. “Brands need to focus on the entire service process—from helping customers secure service appointments, to providing top-quality services, to faster service turnaround times, to having friendly and knowledgeable service advisors—all of which contribute to overall customer satisfaction.”

The study also finds there are additional services some service centers provide that also improve customer satisfaction, such as washing and vacuuming vehicles at the completion of the service and making follow-up phone calls to customers after service is performed. Currently, only 14 percent of mass market customers indicate their service center delivered on both of these services, among whom satisfaction is 797, compared with 729 among customers whose service center did not deliver on both those standards.